Burn Boot Camp Granger
Company Overview: Burn Boot Camp is a community-based gym featuring a constantly-changing mix of cardio, HIIT, and strength training. Our members enjoy access to unlimited 45-minute workouts produced by elite certified personal trainers. Each workout takes place on our signature “floating floor” that helps produce results for every fitness level. As a gym designed for busy lifestyles, Burn Boot Camp offers complimentary Childwatch at every location, personal meetings with trainers, and a universal membership that allows our members to visit any gym without drop-in fees.
Industry: Health & Wellness
Website: www.burnbootcamp.com/granger-in
15615 State Rd. 23
Granger, IN 46530
Job Description:
Burn Boot Camp Granger is looking for a Customer Experience Manager – someone with management experience who is passionate about health and fitness and wants to empower others to be the best version of themselves! The Customer Experience Manager leads a team of Front Desk Associates (which we call Burn Ambassadors) and is accountable for creating a welcoming atmosphere and ensuring everyone who walks through our doors is met with enthusiasm, encouragement, and a "people first" attitude.
Job Requirements:
If you:
- have leadership / management experience
- are fun, positive, self-driven and team oriented
- are adept at social media, creative, and able to coordinate social media videos & photos
- are an active listener that can engage with anyone in meaningful conversation
- energized by helping others reach their goals in a supportive, empowering environment...
Then you are the right person for us! Because at Burn Boot Camp Granger, we aim to inspire, empower, and transform lives through inclusive, community-based fitness. We are a premier fitness gym featuring cardio and strength-based workouts while facilitating an unmatched member community. As the Customer Experience Manager, you and your team will deliver world-class customer service to every member, every camp, every day!
The Customer Experience Manager will be expected to:
- work at the front desk for approximately 15-20 hours a week, so you can be a recognizable face in the gym and build relationships with clients.
- spend another 4-8 hours per week communicating with members and potential members through various communication channels
- effectively lead, manage and hold accountable a team of Burn Ambassadors
- be a contributing member of the gym leadership team, working with the different departments, creating cross collaboration and communication.
- uphold the Burn Boot Camp brand standards through direct to member and social media communication
- be able work early mornings (5am-11am), evenings (4pm-8pm) and occasional Saturday mornings (7am-Noon)
Does Burn sound like a place where you want to be? If so, we’d love to have you apply and be a part of the best fitness community in the world!
Social media is an important factor in the Burn Boot Camp business model. PLEASE INCLUDE SOCIAL MEDIA LINKS ON RESUME.
Job Type: Part-time
Benefits:
- Flexible schedule
- On-the-job training
Experience level:
- 1 year
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Required)
Experience:
- Management: 1 year (Preferred)
Work Location: In person
Compensation: $17.00 - $19.00 per hour
To Apply for this position:
Apply through Indeed: http://www.indeed.com/job/customer-experience-manager-37358f4c36321ca1?from=iaBackPress